Video Platform

Select or drop a video file — supported formats: MP4, MOV, WebM, AVI, MPEG. The browser uploads directly to S3 via a presigned URL with a progress bar. After upload, the system creates a thumbnail from the first frame and queues transcoding to a browser-playable proxy.

Large files are automatically split into 64MB parts and uploaded in parallel. Each part has its own retry logic. The upload assembles on S3 when all parts complete.

Cancel an in-progress upload. The partial S3 object and pending row are cleaned up automatically.

Videos can be dropped or selected via file picker. Non-video files are rejected with a client-side error.

Navigate to /review/[videoAssetId] — accessible from a production card, the Qual page, or a notification. External users can only access videos from their assigned clients.

Full player with play/pause, scrubber, time display, playback speed (0.5×–2×), volume, fullscreen, and restart. Keyboard shortcuts: Space = play/pause, Left/Right arrows = step one frame.

Each comment appears as a green dot on the progress bar. Click a dot to seek to that comment's timecode and highlight it in the panel.

If the video has been transcribed, a scrollable transcript appears. Click any word to seek the player to that timestamp. Copy copies the full text. Export SRT downloads the transcript as a subtitle file.

When arriving in Qual-review context, Approve and Back-to-Editing buttons appear in the top bar. Same notifications fire as from the Video Card or Qual page.

Switch between the current version and earlier archived versions of the same production's video using a dropdown.

Brings an archived version back as the production's current video. The previously current version is archived.

Permanently deletes an archived version. Only allowed on already-archived assets.

Click in the comment composer (or press Shift+C to focus, Enter to send) while the video is at the moment you want to pin. The comment is saved at the current playhead time.

Click "↩ Reply" under any comment to add a threaded reply at the same timecode.

Click "Edit" on a comment or reply you authored, change the text, and save.

Click "Delete" and confirm. Deleting a parent comment removes its replies too. Admins can delete any comment.

Click "○ Resolve" to mark a comment resolved (records who resolved it and when). Click "✓ Resolved" to unresolve. Resolved comments are dimmed and excluded from the open-comment count. Resolution is for internal users only — hidden from external/guest viewers.

Click any comment or reply card to seek the player to that timecode.

Sort by timecode, newest, or oldest using the sort dropdown.

Creates a public share URL for the video. Default settings: comments allowed, download disabled. The link works for anyone — no Heliconflow account required.

Copies the share URL to clipboard.

Turn guest commenting or guest download on/off for a specific share link.

Disable or re-enable a link without deleting it. Deactivated links return a "no longer active" message to visitors.

Permanently removes the link. The URL stops working immediately.

Visit the share URL — no account required. The link's view count and last-viewed date are tracked. If the link is deactivated or expired, visitors see "no longer active."

Before commenting, the visitor enters their name and email. A 24-hour guest session is issued. Their email is never shown to other viewers.

Identified guests can leave timecode comments if the link has comments enabled. The comment is marked as external.

If the link has download enabled, a "↓ Download" button appears. Returns a presigned URL.

Guests get the full player experience — controls, scrubber dots, click-to-seek.

From the script editor's Share panel, create a public read-only share link for a script. Available to all logged-in users.

Visit the script share URL, enter name and email, and view the formatted script table. View count is tracked.

Sets the link inactive so the URL no longer works.

Returns a presigned S3 URL for the original video file. Short-lived. Available to all logged-in users with card access.

Select multiple videos to start a background zip job. The system streams the videos into a zip on S3 (never fully materializing them in VPS memory). Poll status until complete, then download. Job expires after 1 hour.